TERMS & CONDITIONS OF SALE

PLEASE READ CAREFULLY BEFORE MAKING YOUR DECISION TO PURCHASE

GENERAL CONDITIONS

The laws of England and Whales govern these terms and conditions. By placing an order on Melikafashion.com (the Website) you therefore agree to be bound by these terms and conditions. We reserve the right to change these terms and conditions at any time without prior notice (orders that were submitted before posting any changes of terms and conditions on our website will not be affected by them).

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without our written permission. We reserve the right to suspend the Site at any time for operational, regulatory, legal or other reasons. We reserve the right to refuse service to anyone for any reason at any time.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

COOKIES
This Website uses cookies to collect information about you. Cookies are small data files which are placed on your computer by this Website and which collect certain personal information about you.
Cookies enable us to tailor our service offering (including the Website) to provide you with products and services, which are more relevant to your individual tastes. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

By submitting any comments you agree that we may at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

We are and shall be under no obligation
(1.) to maintain any comments in confidence;
(2.) to pay compensation for any comments; or
(3.) to respond to any comments.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.
You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments.
You are solely responsible for any comments you make and their accuracy.
We take no responsibility and assume no liability for any comments posted by you or any third-party.
You will reimburse us if any third party takes action against us in relation your submission.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only. Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

This site may contain certain historical information. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

ORDERS
If you are a consumer, you may make purchases of products and services on this Website for personal, domestic and non-commercial purposes.

To place an Order you must be 18 years of age or over, be accessible by telephone and have a valid email address.

You may place an order by filling in the order form on the Website after logging into or creating your personal account and clicking on the appropriate submission button – Melikafashion.com will not accept orders placed in any way other than those listed above.
By placing an order, you make an offer to us to purchase the Products you have selected on these terms and conditions. Melikafashion.com may or may not accept your offer at our discretion or may reduce the number of Products we accept to deliver to you. However, orders submitted by you are binding on you and cannot be cancelled after order submission.

If Melikafashion.com accepts your order, we will notify you of our acceptance by issuing an order confirmation. Melikafashion.com will send your order confirmation to you by e-mail. The order confirmation will be effective as of the date on which the order confirmation is sent to you. If we cannot accept your order, we will attempt to contact you by email or telephone or post.

If you wish to add any items onto your original order, please place a new order via our website. Depending on the chosen delivery charge may be applied, which we are unable to refund. These items will arrive separately to your original order and we unable to combine the two together.

Please note that the on-screen display of the colors, designs, products may differ from the actual appearance or size of products offered on the Website.

SUPPLY OF YOUR PRODUCTS
Subject to these terms and conditions, Melikafashion.com will supply to you the Products indicated on your order confirmation.

PRICES
All prices are in GBP. Prices shall be those prices published on this Website at the time you submit your order. The prices published on the Website are inclusive of VAT where applicable but may be exclusive of shipping costs, which are for your account. These costs will be calculated separately as applicable and specified on the order form and added to the total price of the order. The total price stated on the order form you submit shall be the total amount payable by you for the products including shipping.

If, by mistake, we have under priced a product, we will not be liable to supply that product to you at the stated price, provided that we notify you before we dispatch the product to you. In those circumstances, we reserve the right to cancel your order. In the event we cancel your order, we will give you a full refund on any amount already paid for that product in accordance with our return and refund policy.

Delivery costs, where applicable, are payable by you as indicated on your order confirmation.

PAYING FOR YOUR PRODUCTS

You may pay for your Products by the methods of payment as may be displayed at the Website checkout.

You must pay in the currency as indicated on your invoice.

If you are paying by credit or debit card, then you must supply your credit or debit card details when you place your Order. Melikafashion.com will not supply the Products to you until your credit or debit card issuer has authorized the use of your card for payment of the Products. If Melikafashion.com does not receive such authorization we shall inform you accordingly. Melikafashion.com reserves the right to verify the identity of the credit or debit cardholder by requesting appropriate documentation.

DISCOUNT CODES

We may from time to time offer promotional discount codes, which may apply in respect of any, or certain specified, purchases made though this Website.
The conditions of use relating to any discount code will be specified at the time of issued. However, these T&Cs relate to all Melikafashion.com promotions, competitions and discount codes (unless otherwise stated).
– Only one promotion code can be used per order.
– Bundles are excluded from all discount or promotional codes as these already retail at a discounted price.
– The free shipping offer is not available on an order where a promotional code has been used.
– A promotion code can’t be used after an order has been placed.

DELIVERY OF YOUR PRODUCTS

Melikafashion.com will deliver the Products to the delivery address you have specified in the order form and in accordance with the delivery option you have chosen. Any delivery or shipment dates given by Melikafashion.com are best estimates only and Melikafashion.com shall not be liable for any loss, damage, costs or expenses for failure to deliver in accordance with the delivery or shipment dates given. In the event that any of the Products ordered are out of stock, this may mean the whole order is delayed. If so, an estimate of the delay will be given by e-mail or post but delivery shall in any case be made within thirty (30) days as of the date indicated on the order confirmation by Melikafashion.com

We are unable to change the delivery address of an order due to security reasons. In the event you order various Products to be delivered to different addresses, you will need to submit a separate order form for each delivery address.

Title to and risk of loss in your Products will pass to you on delivery of the Products.

Upon delivery of the Products to the carrier Melikafashion.com will send you a confirmation of shipment by e-mail provided you have indicated an e-mail address on the order form or by post.

EXCHANGES, RETURNS & REFUNDS

Once an order is placed, it is then immediately processed to ensure our customers receive their products as soon as possible. Therefore we unable to make any amendments to an order.

You may return the Product to us and obtain a refund of the price of the returned Product provided that you contact us within 14 working days from the day after the goods are delivered.

Although you will have to pay the cost of returns, the refund will include the full value of the product.

If a product is sold as part of a product combination (bundle) in which other products are offered for free or at a discount compared to their normal price, the bundled product must be returned with the product purchased. We reserve the right to raise an invoice in respect of any free or discounted bundle product not so returned.

If a Product was supplied in error, is incomplete or faulty and you believe that you are entitled to a replacement or repair in accordance with paragraph 8 below, please email sales@melikafashion.com

If you have received the ordered Product(s) and have simply changed your mind about purchasing it, you may return the Product(s) to us for a refund and provided you inform Melikafashion.com within 14 working days from the day after the goods are delivered and you have proof of purchase (i.e. order number / identification)

Please note that while the Product(s) remain in your possession you are under a duty to ensure that the Product(s) are kept safe and secure.

Steps to Follow to Claim a Refund:
1. Cancellation can be exercised in writing or any other durable medium, either by emailing us at sales@melikafashion.com.
2. The customer is responsible for the cost of the return postage.
3. Before returning any Product(s) it is helpful if you check that you have:
Used appropriate packaging;
Clearly displayed the returns address;
Sealed the packaging securely.
4. Following the above steps will help ensure the Product(s) arrive at the correct destination and in good condition within a timely fashion.

WARRANTY

The Product Warranty relates to our handmade leather products
and warrants the Products as stated on the Web Site. Specific warranties may apply to certain Products (such as customized Products) as specified on the Website. Should the Product supplied by us not comply with the applicable warranty we shall, at its option and expense, unless provided otherwise in the applicable warranty, repair or replace the Product or refund the purchase price upon return of the Product. Except as expressly set out in these terms and conditions, to the fullest extent permitted by law we hereby disclaim any and all warranties, whether express or implied. The limited warranty set out above will not affect or prejudice your statutory rights.
Non Melika branded/Third-party Products
For non Melika branded Products, all warranty claims, where relevant, are to be made in accordance with the terms and conditions of any standard manufacturer’s warranty which may be included with the Products purchased. In relation to any existing manufacturer’s warranty, any warranty claims should first be made either directly to the manufacturer or to Melikafashion.com by email.
IF YOU ARE A CONSUMER, THE WARRANTIES REFERRED TO ABOVE ARE IN ADDITION TO AND DO NOT AFFECT YOUR STATUTORY RIGHTS.

SEVERABILITY

In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

DATA PROTECTION
Your transaction records are accessible to you if you are a registered customer so that you may check the status of your order(s) and check the order content.
By placing your order, you agreed and understand that Melikafashion.com will process and use the data collected from your order form for processing your order. These data will be treated in conformance with the Melikafashion.com Privacy Policy. If you wish to have access to information we hold concerning you, or if you want to make any changes, or if you do not want to receive information from Melikafashion.com please follow the update procedure set forth in the Privacy Policy.

CIRCUMSTANCES BEYOND REASONABLE CONTROL

Melikafashion.com will make every effort to perform its obligations under the contract. However, it cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible.

DISAGREEMENTS GOVERNING LAW & JURISDICTION

Melikafashion.com will try to solve any disagreements quickly and efficiently. If you are not happy with the way it deals with any disagreement and you want to take court proceedings, you must do so within the courts of England & Wales. The applicability of the United Nations Convention on Contracts for International Sale of Goods is hereby explicitly excluded.

If you have any questions about the Terms & Conditions please click here to contact us.